Terms of Service.

Version 1.0 · Release date: 11 October 2026

Approved repository release. Not yet published; the effective date will be set on publication. Remaining implementation and publication checks are recorded in the release notes.

1. Who these Terms cover

These Terms are between you and Sonik Software LLC (“we”, “us”, “our”) and govern your Sonik licence and the account holding it. Our Georgian name is შპს სონიკ სოფთვეარ, identification code 416396233, and our address is 10/2 Levan Iosebidze Str., 3700 Rustavi, Georgia. Contact: contact@soniksoft.com.

You must be 18 or older to use Sonik and legally capable of entering this agreement.

Paddle is the seller and handles payment under its own terms. These Terms govern your licence from us.

Our Privacy Policy explains how we handle your personal data.

2. Eligibility and acceptance

You must reside in the United States to create an account, acquire a licence or upgrade, redeem a gift or recover an unattached purchase.

Your licence is worldwide. If you stop residing in the US, your existing licence and account services continue.

You must explicitly agree to these Terms for each purchase, upgrade or gift redemption before you can complete it:

  • Purchases and paid upgrades: agree before continuing to Paddle checkout. A purchased licence begins when payment is confirmed. A paid upgrade takes effect when payment is confirmed and linked to your eligible existing licence.

  • Zero-dollar upgrades: agree and confirm while signed in. The upgrade begins on confirmation.

  • Gifts: agree when redeeming the key in your Sonik account.

You must make your own purchase using an email address you control. If your purchase is not linked to your account, we email you a recovery link. An expired link does not end your purchased licence.

We record your agreement and email confirmation of your licence or upgrade. Contact us if it is missing; non-delivery does not affect your licence or legal rights.

3. Your licence

Your licence is perpetual, personal and non-exclusive, subject to the ending rules below. It covers your own use, including work, within the agreed device limit.

Your licence includes the features, device allowance and benefits shown before you purchase, upgrade or redeem a gift and recorded in your confirmation. These form part of our agreement. Later changes to our offers do not reduce your agreed entitlements.

Each separately named Sonik application is a product.

If we transfer the business or intellectual property needed to fulfil your agreed entitlements, we will require the successor to honour them.

Your licence does not transfer ownership of Sonik to you or give us ownership of your recordings or transcripts.

You may not share, sell, sublicense or transfer your licence or activated installation, exceed its device limit, bypass trial or licence controls, or use Sonik unlawfully. Copying, distribution, reverse engineering, decompilation and disassembly are prohibited except where applicable law permits them.

4. Purchases and upgrades

Sonik refreshes public licence offers at startup and may show saved or bundled offers while offline. These can become outdated. Review the current price, features and purchase terms on our website before buying. Displaying or refreshing offers does not change your existing licence or require a periodic licence check to keep working offline.

Your accepted price is recorded in your confirmation and is unaffected by later price changes.

The upgrade price, including any credit for earlier payments and applicable tax, is shown before you agree to pay.

A zero-dollar upgrade grants the agreed benefits but does not restart support or use your money-back guarantee. Gifted licences cannot be upgraded or converted.

A final reversal of an upgrade restores your preceding licence entitlements and support deadline. Later upgrades that depend on it also end, and we return their valid payments still held. The whole licence ends only if the base purchase ends.

5. Paid upgrade deadline

We apply your paid upgrade within 24 hours after payment confirmation. If it is not applied within that period, we cancel it and initiate a full refund. Your existing licence remains unchanged, and the refund does not use your money-back guarantee.

6. Gifts

Gift keys can be given to others and redeemed once by an eligible recipient. Keep them secure: anyone holding a key can redeem it, and lost, copied or shared keys cannot be replaced.

Unused keys have no time limit, but end if the holding account or the licence entitlement that provided them ends. Any mandatory gift-card rights apply.

Your redeemed gift survives deletion or unrelated termination of the buyer's account. It ends if a final refund, reversal or other cancellation of the source transaction removes the entitlement that funded it, or that entitlement was obtained by fraud. We promptly notify you if your gift ends. Use before that notice is not a knowing breach.

If the decision is reversed, we restore your gift unless it has otherwise validly ended or your account was deleted.

If you have another licence for the product, we notify you: you may keep it and permanently decline restoration, or give it up to restore the gift. Giving it up creates no refund right, but preserves existing refund rights and gifts already redeemed by others. Used keys cannot be reused. If that other licence ends before you choose, we restore the gift subject to the same conditions.

You may end your gifted licence at any time.

7. Account deletion and licence ending

You have 30 days to cancel account deletion, unless your statutory erasure request requires earlier account deletion. The cancellation period ends when deletion completes. Completed deletion ends licences and unused gift keys on that account, with no replacement licence or promised restoration. Redeemed gifts on other accounts survive. Deletion does not shorten existing refund or withdrawal rights.

When your licence ends, your right to use Sonik under that licence ends.

8. Refunds and consumer rights

We provide a 14-day money-back guarantee, processed through Paddle. You may use it once per product, without giving a reason.

The 14-calendar-day period starts when your purchase completes or your paid upgrade takes effect. Request a refund within that period at contact@soniksoft.com or through the other routes in our Refund Policy, which forms part of these Terms and explains payment eligibility and statutory rights.

Our money-back guarantee does not limit your statutory rights, including withdrawal. If Sonik is defective, you have applicable rights to repair or replacement and, where legally required, a price reduction or withdrawal.

We do not promise uninterrupted or error-free operation, perfect accuracy or suitability for an unstated purpose. Product descriptions, public statements, express promises and mandatory rights remain binding where applicable.

9. Support and updates

For two years from your purchase, gift redemption or latest paid upgrade taking effect, we respond to support requests within 2 Georgian working days. We aim, but do not guarantee, to resolve most issues within 10 Georgian working days. Support during the trial or after the two-year period is best effort.

Working days are Monday to Friday, Tbilisi time, excluding public holidays in Georgia.

We may update Sonik for security, compatibility, bug fixes, legal requirements or improvements. Updates will not materially impair essential features we promised or reduce your agreed entitlements.

We give you at least 90 days’ notice before closing account and licence services. Activated copies keep working offline, but you may no longer be able to sign in or activate Sonik after reinstalling it or moving to another device.

10. Restrictions and termination

We may temporarily restrict your account if we have reasonable grounds to believe it involves a breach of these Terms, fraud, a security threat or misuse of licence controls. Any restriction must be proportionate and does not itself end your purchased licence. We notify you of the reason and give you a reasonable opportunity to respond. We may act immediately when necessary to prevent material harm.

We may terminate your licence for fraud in obtaining it, intentional infringement, a serious or repeated uncorrected breach, or material security risk. Where the issue can be corrected, we give you reasonable notice and an opportunity to correct it before termination. We may terminate immediately where serious grounds justify it and notify you promptly afterward, unless prohibited by law.

You may contest a restriction or termination at contact@soniksoft.com. We review your request and correct mistaken action, restoring affected access and entitlements where possible. Valid termination does not entitle you to a refund, except where required by law.

We may permanently close your account for the termination grounds listed above, but only if no active licences remain or we validly terminate them under this section. The notice and review rules above apply. Closure cancels any unused gift keys on your account.

11. Trial and feedback

Free use and trials are covered by the separate Free-use and Trial Permission Notice. Free use or account creation does not itself form a contract under these Terms.

If you send us ideas, you give us non-exclusive, worldwide permission to use them as reasonably needed to evaluate, improve and communicate about Sonik, without payment or an obligation to implement them. This gives us no ownership of unrelated material, recordings or transcripts.

Third-party components have their own licences and notices supplied with Sonik.

12. Changes and disputes

We may update these Terms to meet legal requirements, address security or abuse, reflect changes to our services or significant compatibility needs, correct errors or improve clarity. We notify you before material changes take effect. Updates cannot reduce rights you have already acquired, including your licence, device allowance, future-product benefits or refund rights. Where your agreement is required, we ask for it explicitly; silence does not count as acceptance.

The laws of Georgia (the country) govern our licence relationship. Where legally effective, disputes go to Rustavi City Court, Georgia. Mandatory consumer rights and protected access to other courts or forums remain.

You may complain to us or use the Georgian Competition and Consumer Agency's out-of-court procedure: consumer@gcca.gov.ge, 15 20 (within Georgia), +995 32 205 44 22, 154 Davit Aghmashenebeli Ave, Tbilisi 0102, Georgia, Business Center “Green Office”. Its procedure concerns conduct affecting groups of consumers and does not replace individual legal remedies.

English governs unless a translation expressly says otherwise.

You and we agree that electronic documents and signatures used for this agreement have the same legal effect between us as paper documents and handwritten signatures.